Dennis Lees

UX Designer

Web Optimizer

About Me

My primary strength lies in the ability to see and close the gaps between web presences and business goals.

I’m seeking an opportunity to join and strengthen an open, collaborative, and mission-focused design culture.

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Dennis Lees

Designer, Optimizer, User Advocate

I thrive making order from chaos. I like to straighten lines. I have an eye for pattern, a head for numbers, and an ear for a good turn of phrase. Clean process and smooth workflow are the only ways I know.

I’m a husband, father, and a dual-citizen of Ireland and the USA. I have lived and worked in Europe and Asia, and I have travelled the world.

 

SEE WHAT I CAN DO

"One good test is worth a thousand expert opinions."

What I Can Provide

My strong experience design skills are built on a foundation of web developement and conversion optimization.

The services I've provided for employers and clients over the past decade have included the following.

Website Analysis

I can ask and answer the questions that identify strengths and weak-
nesses and maximize the ROI of your website outlay.

Conversion Rate Optimization

I can define your primary goal funnels and create the hypotheses that drive the tests that lead to more leads and more sales.

Content Strategy

I can help you define and execute the most effective ways to plan, design, develop, deploy, and promote your content.

Search Engine Optimization

I can increase organic traffic by improving site health, defining and implementing a keyword strategy, and building inbound links.

User Experience Design

I can research your users and make sure their voices and pain points are represented in your decision-making processes.

Information Architecture

I can organize your content and design navigation that maximizes usability and facilitates indexing by search engines.

Copy Writing

I can analyze your copy for form and tone, ensuring it complem-
ents your brand and maximizes conversion rates.

Web Project Management

I can drive and steer in-house or outsourced teams on projects from design and development to SEO and copy writing.

"To simplify complication is the first essential of success."

SKILLS & TOOLS

DOING

  • Interaction Design
  • Wireframing
  • Lean UX
  • User Research
  • CRO
  • Screen Design
  • Prototyping
  • User Research
  • Content Strategy
  • Copy Writing

USING

  • Adobe CC
  • Invision
  • Optimal Workshop
  • Optimizely
  • Scaled Agile
  • Google Analytics/GTM
  • Adobe XD
  • UserLeap
  • Morae
  • After Effects

Resume

My first career was in the field of outdoor instruction and youth development. While waiting for my greencard after I moved to the United States in 2007, I taught myself to develop websites and the rest is history.

Work History

2012 - Now

UX Manager @ GMO GlobalSign, Inc.

from 2012 to present day

Lean UX, Design Planning, Process

Applying Lean UX methodologies in collaboration with business owners and product managers to understand end users, identify problems, seize opportunities, and chart solutions. Leading a team of in-house and outsourced designers in best-practice approaches to ideating, validating, testing, and documenting delightful screens and interactions

2012 - Now

Principle @ Dennis Lees Consulting

from 2012 to present day

Web Analysis, Optimization

Consulting with business owners to close gaps between web presences and business goals. Providing user and competitive research, content strategy, heuristic evaluation, analytics tuning, funnel definition, and conversion optimization.

2010 - 2012

Web Team Lead @ GMO GlobalSign, Inc.

from 2010 to 2012

Web Tech Leadership, Project Management

Hired and led a diverse team in the migration of fourteen international websites to one content-managed, regionalized, optimized, performant mega-site. Managed a broad range of projects, from technical CDN integrations to motion graphics content creation.

→ View company website

2009 - 2010

Webmaster @ LOCO Sports, Inc.

from 2009 - 2010

Web Design & Development, Content Strategy, Social Media Marketing

Laid the foundation for the company’s main web portal. Cut my teeth on projects involving front end development and server-side administration. Developed domain authority and established the site in a competitive local organic search market.

→ View site in the Internet Archive

Afilliation, Qualifiations & Education

 

Affiliations

Interaction Design Foundation Member → View organization site

User Experience Stack Exchange Contributor → View member page

Qualifications

Google Analytics Independent Qualification Holder

Education

2010 - Social Media Marketing - Peter T. Paul College of Business & Economics

1999 - BSc(Hons) Exercise Physiology - London South Bank University

I've summed up the above in a printable document

View My Resume

DESIGN
METHODS

Less a showcase of the work than of the methods used to produce it, recognizing not just the products of design, but the process itself.

Personas

Using Photoshop, Adobe XD

Even minimally viable personas such as those shown below create a lot of value, often most crucially in the form of shared language and understanding among owners and stakeholders.

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Journey Maps

Using Miro, Illustrator

Journey maps are the classic example of where the journey is more important than the destination. The finished asset and resulting actions are valuable, but the real value is in the colloborative process required to generate them.

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Wireflows

Using Interactive Sketching Notation in Adobe Illustrator

For communicating large amounts of interaction design quickly and economically.

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Interactive Prototypes

Using Adobe XD, Photoshop, Sketch, Invision

For design review, stakeholder signoff, user testing, or developer handoff.

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System Maps

Using XMind, Miro

It's amazing how often stakeholders have never taken an holistic view of their applications or data. Mindmap-style digrams are a valuable part of the auditing process and can highlight imbalance and complexity.

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Process Communication, General Ideation

Using Whiteboards, Invision Freehand

My whiteboarding skills, both offline and on, are legendary.

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Interactive Wireframes

In UXPin and Photoshop

Cloud-based design tools like UXPin enable the creation of wireframes that are clickable. These can be shared with stakeholders and commented on in collaborative environment.

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Screen & Layout Design

Adobe XD | Sketch

Polished design spec delivered via XD or Sketch and Invision.

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"The best time to plant a tree was 20 years ago.
The next best time is now."

Contact Me

If you're interested in collaborating on a project, use the contact information below to get in touch with me.

MY CONTACT DETAILS